Can I use my Fairy Light outside ?
Yes , you can use your light outside for a party or a dinner but you should take it back inside when the party is over as they should not get wet . If you live in a part of the world where it never rains ( lucky you ) then it s ok , you can leave your fairy light outside !
What is it made of ?
The product is a hollow ball shape (a little smaller than a tennis ball) with a hole for inserting the light bulb into. It is made of natural cotton which is hand-dyed and shaped around a small ballon using natural gum to make it firm.When the glue is dry the ballon is popped out , exactly like “papier mache” . The ‘Cable’ Part of the product is a white string of incandescent mini lights, UL certified .
What is the length of the fairy light ?
The 20 Lights cable is : 12 ft (7ft with bulbs + 5 ft of extension cord )
The 35 Lights Cable is : 18ft (13ft with bulbs + 5 ft of extension cord )
The 50 Lights Cable is : 24ft (19ft with bulbs + 5 ft of extension cord )
Can I connect the lights together to make a very long display ?
Yes , you can connect up to 8 lights together.
How long will the bulb last ?
up to 3000 hours .
Can I leave the lights on all night?
Yes, but I would recommend that you switch it off after 12 hours …
Can the fairy light catch a fire ?
No, the cable part is UL certified so it is very safe and the bulb never gets hot. It is specifically made to be used with the cotton ball lamp shades.
Payment
What Payment Methods Are Accepted?
Paypal and all major credit cards.
Is Buying On-Line Safe?
Our payment processing is looked after by internationally respected digital sales operators with state of the art online security and customer service. You can pay using your Paypal account or with your credit card.
Orders & Returns
How do I design my own set ?
First choose a size of string : 20,35 or 50 bulbs ( they are 12,18 or 24 ft )
How Can I Cancel Or Change My Order?
Send us a message and we will refund your order
How Can I Return a Product?
No free returns .
Ship it back to the address printed on your label and we will credit you back, less $5 handling fee .
All string lights are carefully checked before being shipped .
If the light stop working just after assembling the balls , it might just be a loose bulb , check that all the bulbs are correctly inserted
